Terms & Returns
Goods are to be inspected immediately upon receipt and you are to notify us within 14 days of delivery if the goods are damaged. Where a claim of defect or damage is made then it shall be your responsibility to return any faulty goods to us, and you shall be entitled to either replacement goods or a full refund (including delivery costs, if applicable) plus any return postal charges, only if the goods are, in fact, confirmed as defective.
Goods to be returned must clearly show the order number obtained from us on the package.
Cancellation – You have the right, in addition to any other rights, to cancel the goods and receive a refund by informing us, in writing or by email, within 7 working days of receipt of the goods. The goods must be returned at your expense and should be adequately insured during the return journey. You will receive a refund of all monies paid for the goods, except any postal charges within 30 days of cancellation.