We hope that you will be highly satisfied with any product purchased from us but if you wish to return an item then we aim to make it as quick and convenient as possible.
Changed your mind – Any standard item (excluding Personalised clothing or bespoke ordered items) may be returned for any reason within 30 days of the date of dispatch so long as it remains in a saleable condition. Ensure that the packing slip is included with the return. Please note that you will be liable for any shipping costs incurred when returning the items back to us.
Need A Different Size? Then please return your item of clothing as above and reorder online.
Please send us a short email of your intent to return the item, with the order number in the subject heading. This is to ensure that you are aware of our procedures, any re-delivery costs you may have to pay and to ensure that your return is dealt with efficiently.
Once the item is received back, we are happy to refund the original amount paid, minus the original delivery charge.
The Product Is Faulty/Damaged – In the unlikely event that your product arrives faulty or damaged, we must be notified within 7 days of delivery. We will then work with you to organise a return of the product, followed by either a replacement or refund. You may be required to post the item back to us.
Please note that certain items (earrings, etc) cannot be returned for hygiene reasons. Where returns aren’t possible, this will be noted on the product description.